Supervisory/Management
Diversity
Coaching
Communication
Conflict
Management
Strategic
Planing
Team
Building
Continuous
Improvement
Supervisory/Management
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Leadership Skills For
Supervisors
Who should attend?
Newly promoted
supervisors with less than two years of experience and
experienced supervisors.
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| |
You will
learn:
The role of the supervisor
Supervisor role in
organizational culture
Functions of management
Delivering expectations
The dos and donts of
supervision
IMPACT Model of Problem-solving
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| |
How you will benefit?
Understand your role as a
supervisor
Build relationships with your staff
Identify methods of decision making vs. problem solving
Utilize your workforce to your
advantage |
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Leadership Skills For Managers
Who
should attend?
New managers who have been promoted from the
1st line supervisor position.
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| |
You will
learn
Levels of management and how it affects you
Management role in organizational culture
Types of
leadership
Building team performance
Managing
performance appraisals
Conduct a performance appraisal
meeting
Mentoring techniques
Conducting effective
meetings
IMPACT Model of Problem-solving
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| |
How you will benefit?
Understand your role as a
leader
Understand the impact of organizational culture
Learn how to give constructive feedback
Use
delegation for effective staff development
Mentoring your
staff |
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Diversity
|
Diversity Workshop for
Supervisors
Who should attend?
New and existing
supervisors, managers, HR
Professionals
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| |
You will
learn:
Identify different learning traits
Ethics of
managing a diverse workforce
Organizational culture and
diversity
Understand cultural differences
Recognize
generational differences
Differences in personality
styles
Understand communication styles
Identifying
individualism
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How you will benefit?
Effective tools and
strategies to utilize a diverse workforce
Understand
generational differences in the work place
Create
opportunities to meet the needs of employees
from different
backgrounds
Develop a more productive workforce
Creating a productive workforce
Understanding your role
as a leader
Maximize productivity with a diverse
workforce |
Inclusive Diversity (for the work
force)
Who should attend: Any person who would
like to learn more about diversity and how it affects them in
every day life and work.
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| |
You will
learn:
Identify different learning traits
Ethics of
managing a diverse workforce
Organizational culture and
diversity
Understand cultural differences
Recognize
generational differences
Differences in personality
styles
Understand communication styles
Identifying
individualism
|
| |
How you will benefit?
Effective tools and
strategies to utilize a diverse workforce
Understand
generational differences in the work place
Create
opportunities to meet the needs of employees
from different
backgrounds
Develop a more productive workforce
Creating a productive workforce
Understanding your role
as a leader
Maximize productivity with a diverse
workforce |
You
will learn:
Understand the definition of diversity and
inclusion
The value of diversity
Learn the difference
between Affirmative Action vs. Diversity
Define prejudice,
stereotypes, and discrimination
Identify similarities and
differences
Identifying perceptions
Increase
productivity
Action plan-taking it back
How you
will benefit?
Discover self awareness regarding diversity
Enhance knowledge of issues in the workplace
Define
Diversity
Identify perceptions
Understand mindsets
Recognize stereotypes, prejudice, & discrimination
Learn
techniques to embrace diversity
Improve morale and quality of
service
Understand communication differences
Train the Trainer for Diversity
Training
Who
should attend:
New and existing trainers, HR Professionals, and
Diversity Consultants
You
will learn:
Knowledge and skills to conduct an effective
training in diversity
How to create a safe learning
environment
Defining and facilitating difficult training topics
such as prejudice, discrimination, and stereotypes
Techniques
that will help you facilitate a productive workshop
The dos
and donts of facilitation
Exercises that will enhance your
training workshop
Develop an Action plan
How
you will benefit?
Understand the definitions of prejudice,
discrimination, and stereotypes
Effective communication
techniques to enhance
and facilitate discussions
The power
of story telling to enhance group and
class awareness
Exercises that will create dynamic discussions
Train the Trainer Workshop
Who
should attend:
New and existing trainers, Consultants, HR
Professionals
What
you will learn?
Methods of adult learning
How to set
objectives and outcomes from your training
Prepare a training
outline
Dealing with challenging participants
Different
training techniques
Create an interactive learning
environment
The dos and donts of facilitation
Presentation techniques that will help you facilitate a productive
workshop
Knowledge and skills to conduct an effective
training
Ice breakers that will make your training fun
Exercises that will enhance your training workshop
How you
will benefit?
Be more confident when facilitating a
training
Adjusting your training to the needs of your
audience
Learn the techniques of being prepared
Understand
your audience learning styles
Engage your audience in the
learning process
Conduct an effective training
workshop
Want a Diversity Plan??
Develop a Corporation
Diversity Plan
Plan Design
Marketing &
Recruiting
Instructional design & training
Measuring
results
Evaluation
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Strategic
Planing
You
will learn:
Short & Long term goals to effect your
business
Steps to help business owners and executives in coming
up with a plan to lead them into their future.
Create a
Mission, Vision, and Values statement
The
benefits of having a strategic plan is:
It provides the
opportunity for leaders to look into the future
Define the
needs of your company
Develop where you are and where you need
go
Allows long term planning with specified goals
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Coaching
What is coaching?
Coaching is a
collaborative relationship between
the coach and coachee, to
assist the coachee in
achieving their true potential
and
goals. Coaching assist with bridging the gap
to where you are and
where you want to be.
Coaches provide insight, feedback, and
guidance.
Executive Coaching
Executives Coaching is
working with all of your potential as a leader. Its also about
personal discovery and enlightenment. It is about realizing ones
full potential, which in turn, benefits the organization. We work
with executives to develop the political, strategic and
interpersonal skills that will make them most successful. It will
take from 6-12 months of quality Coaching to make sustainable
changes.
Personal coaching
Providing clients with
personal coaching can also be seen as life coaching. If you need
some constructive feedback in helping you reach your full potential
then personal coaching is for you.
Professional coaching
Providing clients
help reach their professional goals by bridging the gap between
where you are and where you would like to be. We use a multitude of
methods to you discover your strengths and how to utilize them where
people around you can notice a difference.
Business coaching
Providing business
coaching for business owners who would like suggestions and
recommendations from a business point of view.
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Communication and
Conflict Management
You
will learn:
The definition of communication and conflict
Effective strategies for dealing with conflict
The art of
active communication
The strategies for active listening
I
vs. You statements
How conflict can be an advantage to your
company
How
you will benefit?
By managing conflict
Improve
communication in your company
Giving good feedback
Develop
a follow up action plan to handle conflict
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Team
Building
Building
Successful Working Relationships
You
will learn:
What is a
team
How to effectively work as a team
Diversity as a
team
Rapport Building in team relationships
Build a team
charter
Much more!
You
will benefit:
Increase
productivity
Raise morale and
understanding
Develop
performing teams
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Continuous Improvement
Improve the processes within your organization,
we
can show you how.
You will learn:
Methods to improve your resources
Effective processes that will increase your bottom line
(productivity)
Synergize your workplace with different practical
methods
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